Terms and Conditions

📜 SMS Terms & Conditions

1. SMS Consent

Phone numbers collected through SMS opt-in will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

With consent, you may receive SMS messages from Mountainside Hospice related to:

• Appointment reminders

• Follow-up messages regarding care or services

• Billing inquiries or payment confirmations

3. Message Frequency

Message frequency may vary depending on the type of communication:

• Up to 3 SMS messages per week for appointment-related updates

• Up to 2 SMS messages per week for billing inquiries

4. Fees

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary for domestic vs. international messages.

5. Opt-In Methods

You may opt-in to receive SMS messages from Mountainside Hospice through:

• Verbal consent during a conversation

• Checking the SMS consent box on digital forms

• Signing up via our website or patient portal

6. Opt-Out Methods

You may opt out at any time by:

• Replying STOP to any SMS message

• Contacting our office directly at (818) 818-5009

7. Help

For assistance:

• Reply with the keyword HELP to any SMS message

• Contact us directly at (818) 818-5009

If you do not wish to receive SMS messages, simply leave the SMS consent box unchecked during sign-up.

8. Standard Disclosures

• Message and data rates may apply

• Opt out anytime by texting STOP

• For help, text HELP or contact us directly

• Message frequency may vary

📞 Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Mountainside Hospice

20955 Devonshire St. Suite A

Chatsworth, CA 91311

📧 mountainsidehospice@gmail.com

📞 (818) 818-5009